FAQ
What L&D and product teams ask us first
Can you deliver SCORM or xAPI packages?
We deliver the video, plus caption files, transcripts and chapter markers, in whatever resolutions and aspect ratios your platform needs. SCORM and xAPI are packaging and tracking standards rather than video formats, so the wrapper is normally built in your authoring tool, by your e-learning team or by your LMS partner, around the file we supply. If you need us to hand off in a specific way, say so at the brief stage and we will match it. We would rather be precise about this than say SCORM-ready and let you discover the difference later.
How do you make compliance training that people do not skip?
Mostly by changing what the video is about. Policy modules fail when they narrate rules. They work when they show a situation a person recognises from their own week, let it go wrong plausibly, and then show the judgement call that mattered. Scenario and character animation does that without the cost, casting problems and re-shoot risk of filming, and it re-versions cheaply when the policy changes. It also travels better across countries than a live-action scene tied to one office.
What about accessibility?
Captions and transcripts are standard on every learning project rather than an extra line on the quote. Beyond that we design for it: sufficient contrast, no meaning carried by colour alone, on-screen text held long enough to read, and audio that works when a viewer is relying on it entirely. If you are working to a specific standard and level, tell us which one and which version, and we will build to it and tell you honestly where a decision is yours rather than ours.
How do you handle multilingual rollouts?
By designing for it before the first frame. On-screen text is kept minimal, voiceover sits on its own track, and anything language-dependent lives in an editable layer. That turns a second language into a swap instead of a rebuild. It happens to be the same choice good learning design would make anyway, because text duplicating narration adds load without adding understanding. We work across English, German, Dutch, French and Polish, and can source other languages.
Should we just use an AI avatar tool instead?
For some content, honestly, yes. If a module changes every quarter, exists in fifteen languages, or is a short refresher nobody will remember, a text-to-video tool is faster and cheaper than any studio and you should use one. Craft animation earns its cost somewhere else: the induction film that sets the tone for a whole organisation, sensitive subjects like harassment or safety where a synthetic presenter reads as insincere, and anything where a system or a process has to be shown rather than described. We use AI-assisted production ourselves where it speeds up the work, but a person directs every frame.
Can you produce a whole series rather than one module?
Yes, and it is usually the cheaper way to buy. We build a visual system and a character set once, then produce modules against it, so the fifth video costs meaningfully less than the first and the library looks like one programme rather than five separate purchases. Source files come with the delivery so a future module can extend the same system.
